Offline Distribution Wizard

[Former Member]

Hi!

We have problem with the "Distribute and Collect Offline Data" function.

All the parameters SMTPAUTH, SMTPPASSWORD, SMTPPORT, SMTPSERVER and

SMTPUSER are all set and works fine (E-mail notification function is

working)

But something doesn´t work when we try to distribute reports via

Offline Distribution Wizard. We have entered an E-mail adress

(xxx.yyy) in the VARYKEYS section in the Distrubutionlist

but when run the Offline Distribution Wizard we can see that it is

trying to send the E-mail to bpc.media.lanxxx.yyy and that doesn´t work.

"bpc.media.lan" is the name of our BPC server so why is that used in

the E-mail adress in the Offline Distribution Wizard?

Regards

Fredrik

[Former Member]

Hi, any luck with your problem?

I experienced same problem with you. Everytime i used the distribution wizard, the summary tells that it is sending to the web server and not the smtp server.

Do you manage to solve yours?

thanks

Regards.

yajepe

[Former Member]

Hi,

After several test, the offline distribution features work at last.

• :Assuming the email notification in admin console and email notification in BPF are working just fine.**

In VARKEYS under userID try to use the values that can be found in the owner property of your driver dimension

for example under entity dimension:

ID OWNER REVIEWER

XXXX abc.com\user1 abc.com\manager1

in your distribution list under VARKEYS

!VARKEYS

ENTITY USERID

XXXX abc.com\user1

by doing so, it will use your smpt server and not the webserver.

Hope this helps.

Regards,

yajepe

[Former Member]

Hi,

Instead of entering the email address, can you try to enter the user ID. And make sure the user ID has the email address assigned in the security.

Hope this helps.

[Former Member]

Hi!

I have tried this as well but it doesn´t work. If I put in the user idxx ( with a valid E-mail adress in security) then the wizard will try to send it to bpc.media.lanidxx.

Do I have to put an user ID from BPC? I thought it was possible to enter any E-mail adress since the Offline Distribution Wizard should be used to send report to user not having BPC installed?

Regards

Fredrik

[Former Member]

Hi,

That user ID should be defined in the security.

[Former Member]

Okey,thanks then I know. But is´nt it strange to have a function to distribute reports to user not having BPC if you only can distribute the reports to users having BPC?

Regards

Fredrik

[Former Member]

Hi,

You can think this is another way also. If you can use this wizard to all the users (not included in BPC security), then they can do planning using these templates, and you dont have to purchase license for those users. Am I right? So, every customer will follow this approach. There will be only one user in BPC, who will run the distribution. Others will enter the values. So, need of spending a lot on the licensing.

[Former Member]

Hi,

Okey I see your point but then I don´t see any use of this function, why send an offline report to a user having BPC installed?

I don´t think it would have any impact on the licensing beacuse this would be used to distribute reports that today are sent to user not having BPC(and would never be considerd to have a BPC licens) , by setting the report manually offline by park and go and then E-mail the reports to the user.

But thanks for your answer no I know how it works.

Regards

Fredrik

[Former Member]

But as I said i dosen´t work with a valid user ID either, anyone know what can be wrong?

Regards

Fredrik