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Former Member

'Display' Shopping Cart not working

Hi,

We are on SRM 7.0 and ECC 6.0. We are using Netweaver 7.01 (SP7) for our portal.

We are able to login into the portal, create a shopping cart and order it. However after ordering the shopping cart, when we come back to check its status, we are unable to open the detailed cart that had just been ordered. Even if we select the cart and click on the u2018displayu2019 button, the cart does not open up.

However other buttons like u2018export to excelu2019, u2018print previewu2019 etc are working fine.

Pl provide inputs.

Regards

Edited by: sivakumar lakshminarayanan on May 17, 2011 1:51 PM

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4 Answers

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    Former Member
    May 17, 2011 at 12:48 PM

    HI Siva,

    Have you tired accessing the shopping from the advanced search screen. Check if it works there.

    If it works there and not in POWL then kindly raise a ticket as there no custonizing required for the same.

    Regards

    Sam

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    • Former Member Former Member

      Abdul,

      All other buttons like 'Print Preview', 'Export to excel' are working.

      Any other setting we have missed out?

      Regards

  • May 19, 2011 at 01:50 PM

    Hi,

    Is there a litte Java error at the bottom corner of the screen when you try to open the SC ? Please upgrade your Java to the latest version.

    There are also some other possibilites:

    Are you switching protocol from http to https or vice-versa while calling backend systems from portal? If so, you should maintain the same protocol (http or https), avoiding to switch them. This may lead some inconsistent behaviours, like this one that you are facing.

    Otherwise, if portal and backend systems are running in the same protocol, read the following:

    1) Please check your system alias in the portal. It should be SAP_SRM. If you have created your own system alias, please maintain the following entries:

    - In Customizing: SAP Supplier Relationship Management -> SRM Server -> Technical Basic Settings -> Define System Landscape: In column 'System Alias f. POWL Navigation', please enter your newly created system alias;

    - In table /SAPSRM/V_PORT_C (with transaction SM30), please maintain the following value: Port of the SAP Portal (Internal).

    2)To solve the issue with displaying Shopping Carts you have to add the domain to your URL. The navigation from POWL only works if you have a fully specified URL which contains the host and the domain name. If you call the portal with the following URL:

    http://host.domain:port/irj/portal probably you will able to display the Shopping Cart.

    This means, for navigation you have to add the domain to the URL.

    I hope this helps,

    Kind Regards,

    Lisa 😊

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  • May 20, 2011 at 04:36 AM

    Hi

    Check with your portal Guys they will solve the issue.

    I think Iview has to created for that in Portal..

    Regards

    G.Ganesh Kumar

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    Former Member
    Oct 07, 2013 at 09:00 AM

    Hi Siva,

    We have exactly the same problem. none of the buttons in POWL working. Could you please let me know how did you resolve the issue?

    Thanks,

    Vishnu

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    • Former Member Former Member

      Dear All,

      Former Member

      Could you please advise me on how you have resolved this issue as we are also facing the same concern. Thanks in advance for your help.

      Best Regards,

      Bharathi