User session (HTTP/SMTP/..) closed after timeout

[chinna_babu2]

Hi Experts,

Web Dynpro ABAP application is getting called from Portal as soon as the user logged to the portal. i.e., As soon as the user logged to the portal, first iView which is displayed is Web Dynpro iView. But a strange error I can see is that at some times after login I get the following error.

Error when processing your request 
What has happened? 
The URL http://<hostname>:8000/sap/bc/webdynpro/sap/<appname>/ was not called due to an error. 
    
Note 
The following error text was processed in the system SID : User session (HTTP/SMTP/..) closed after timeout 
The error occurred on the application server hostname_SID_00 and in the work process 0 . 
The termination type was: ERROR_MESSAGE_STATE 
The ABAP call stack was: 
Method: PREPROCESS_REQUEST of program CL_WDR_CLIENT_ABSTRACT_HTTP===CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_WDR_MAIN_TASK==============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
Module: %_HTTP_START of program SAPMHTTP

This error in general comes when the user session expires after logged in and left the application idle for some time. But in my scenario this happens as soon as user logged into the portal. I found a notes 882548 ,1578632. But are not applicable in my case there is no parameter rdisp/plugin_auto_logout set in the profile.

Any suggestions to avoid this error.

Thanks

Murthy.

[Former Member · Accepted solution]

Hi Chinna,

Check the WAS Profile with transaction rz10 / rz11

Check parameter- icm/server_port.Try to set the TIMEOUT to eg 600. default is - icm/server:port0 PROT=HTTPS, PORT=443, TIMEOUT=300

And, restart the server.

[chinna_babu2 · Accepted solution]

Hi '

I have set the parameter value TIMEOUT=600 in RZ10 and restarted the server, but still the problem exists. Any other settings need to be done to resolve this issue.

Thanks

Murthy

[chinna_babu2]

1) Increase icm/keep_alive_timeout (sec.) from 600 to 10000. Refer to note

824554.

2) In the system settings change the profile parameter ms/http_timeout and

ms/https_timeout to higher values.

4) Set: icm/HTTP/esid_response_check = TRUE in the backend system

Restart the Server.

[symon_braunbaer]

Hello,

I have the problem that the workcenters in the Solution Manager are timing out very quickly, tried this solution, but it didn't help to circumvent the situation 😞

[hemanth2]

Dear Murthy,

Hope you are doing good.

Try following in order to avoid the timeout:

1) refer to note 824554 and check whether increasing the ICM parameter helps to prevent the timeouts. Either set the parameter for icm/server_port_0 or increase icm/keep_alive_timeout (sec.) from 600 to 10000.

2) in the system settings change the profile parameter ms/http_timeout and ms/https_timeout to higher values.

3) Regarding the parameter rdisp/plugin_auto_logout, refer the blog: []

(Timer: Session Management, Timer: HTTP Request Processing Time).

4) Set: icm/HTTP/esid_response_check = TRUE in the backend system, restart the server and perform a new test.

Thank you and have a nice day :).

_____________

Kind Regards,

Hemanth

SAP AGS

[chinna_babu2]

Hi Hemanth,

Thanks for the reply. I will try the options and let you know whether these settings worked for me.

Thanks

Murthy

[former_member219190]

Did you ever find a solution to this? We are facing the a similar problem.

-Robert

[Former Member]

I dont have any idea now. Search google