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Former Member
May 12, 2011 at 08:18 PM

Pricing determination not possible after updateing customer master data


Hi Gurus,

We are trying to set up CRM 7.0 standard sales scenario to make it to work. We picked a BP, a sold-to party which was loaded from ECC. Changed the role to sold-to party, and added the sales area data that we have in CRM. Added currency "CAD" to the "billing' tab as well. However, when we create a standard sales order (TA), we picked this BP as sold-to, and also picked the right product, we also made sure the pricing procedure determination config is done. However, system keeps giving the error "item category cannot be determined", and the "currency" and "pricing procedure" fields in the header section remain blank.

It seems to us that system needs some sort of refresh to "see" the new configuration data. Don't know why. I remember in other projects we did, we had to wait overnight to see some pricing/org. data updated.

Can someone advise how to fix it without having to wait till the next day?

Many thanks!