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Hebrew appears as gibberish in Crystal Report via our software

Former Member
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we have an interesting problem with crystal report via our product.

we are generating reports in two different ways:

1. when using crystal report editor 11.0.0.1282 everything is fine, the report is generated and all the information (in hebrew) is displayed correctly

2. when we use our system, (which uses crystal report 2008 businessObjects enterprise 12.0) the information appears as gibberish instead.

what is the difference between these two methods? why is the editor displaying everything ok but not via the business objects 12.0?

i would appreciate any help on this matter.

Accepted Solutions (0)

Answers (7)

Answers (7)

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Make sure the language packs are installed on the WEB server so it has access to the fonts and local also

Former Member
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a bit more technical information here,

Our WebService inherits from CrystalDecisions.CrystalReports.Engine.ReportDocument

And in our code we do:

ReportDocument rd;

u2026 // Initializing rd object

this.ReportSource = rd;

rd.DataSourceConnections[0].SetConnection(dbDataSource, "", dbUser, dbPassword);

DataSourceConnections is what we sent out to crystal report, in this string we do not have an option to select a provider.

further investigation shows us that the editor that shows the report correctly is using the Oracle Provider, whereas the default provider that is used via this code is the microsoft provider and that is the problem!

anyone know how/where we can configure the default to use oracle and not microsoft provider.

thanks

Former Member
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yes hebrew is installed on the app server, the situation is very interesting as descibed, using an editor the information appears fine however via our software, our software uses a specific runtime and from here the report comes out gibberish

thanks

Former Member
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bumping this thread up hoping for a helping hand,

Hebrew stil appears as gibberish in Crystal Report via our software.

i would be happy to hear any ideas, thanks

Former Member
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Do you have the Hebrew Font installed on your application server.

Ian

Former Member
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Hebrew appears as gibberish in Crystal Report via our software.

i would be happy to hear any ideas, thanks

Former Member
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thanks for your reply, but we still have the problem, here is a bit more information

our problem is specifically with the runtime control that we are using CrystalDecisions.Windows.Forms.CrystalReportViewer

while using this runtime control Hebrew appears as gibberish

your help is appreciated

Former Member
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Hi,

It could be viewer problem, go in Preferences in Infoview and try to change the viewer for crystal reports then log off from BO and log in again and check your report.

Thanks,

Sastry