How To Create ESR (Enterprise Support Report) ?

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Hi All Experts and Consultants,

I'am a junior basis consultant @ my new company and Please read my problem and give me the solution.

I was commanded by my manager to create ESR (Enterprise Support Report). I still don't know to do this. Firstly, I have no problem with generating and download EWA report in Solman System. My senior at my previous company told me that creating ESR can be done in Solman by using T-Code DSWP. But after looking deeply into Tcode DSWP, I didn't see how to make it as I wanted.

My question is :

Is it true that creating ESR can be done on Solman System or do I have to create on another system?

How to do it? Kindly Please describe the steps..

I was told that EWA and ESR is different matter. I will be glad if you could help me.

Thank You and hopefully I didn't ask at wrong "room". 😀

Regards,

Gusweka