Xcelsius 2011 version & Office 2010

[Former Member]

We just purchased the upgrade version of Xcelsius, Departmental edition for 2011 (aka SAP Crystal Dashboard Design 2008). I can't install it without getting an error that Excel is not present.

I have Office 2010 & Excel loaded on my computer which is Windows 7 based.

In checking the tech specifications, I don't see Office 2010 products listed as compatible. However, Windows 7 is not listed either, but I understand it is supported.

Is there any clarification to this? Does the new version of Xcelsius work with Excel 2010 & Windows 7? Or is there some patches or fixes I need?

Thanks for your help!

[Former Member · Accepted solution]

Hi,

The is copy directly from the SAP official site for the Department Edition. Hope it helps clarify what is supported.

Supported Platform:

-

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Operating systems:

Microsoft Windows 7,

Windows Vista SP2 and SP1

Windows XP SP3 and SP2

Windows Server 2003 SP1 and SP2

Microsoft Excel

2010 (32-bit only)

2007 SP1 and SP2

2003 SP2

XP.

-

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Regards,

Ken

[Former Member · Accepted solution]

Thanks, that helps to clear things up. This is the page I was referencing which looks to be out-of-date:

https://www.sap.com/campaign/2011_CURR_SAP_Crystal_Dashboard_Design_deptartmental/WTY_2011_CURR_SAP_...

One more question:

Does this mean that if you have a Windows 7 64-bit system & have installed the 32-bit version of Office 2010 (instead of the 64-bit) that Xcelsius should install?

Thanks again,

Laura