SAP client is crash when upgrading

Dear All,

Our client is using SAP 2007A SQL2005. After he installed spybot, SAP client crash.

Reboot and login, crash again. Then I have them reinstall SAP client. Then upgrade to the same PL as the server (they don't have the client folder in B1_SHR). Then SAP client crash after we say yes to the client upgrade.

There is a SAP note said we need to delete SBO_Development Language.LRF in GUI folder. But I cannot find that file. Any other idea? Thanks in advance.

He can login from other computer. So this is not a SAP user issue.

Regards,

Yuka