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Former Member

Publish to


I am currently using the 30 day trial version of crystal reports 2008 under Windows 7 32 bit. I saved a crystal reports file under my local drive c and want to upload it to crystal via " publish to crystal " which I downloaded and successfully installed.

The publisher in unable to upload the file though and comes up with the following "last run status" for the file

log4j:ERROR setFile(null,true) call failed. C:\Program Files\Business Objects\Publish to\logs\logging\publisher.log (Das System kann den angegebenen Pfad nicht finden)

at Method)



at org.apache.log4j.FileAppender.setFile(

at org.apache.log4j.RollingFileAppender.setFile(

at org.apache.log4j.FileAppender.activateOptions(

at org.apache.log4j.config.PropertySetter.activate(

at org.apache.log4j.config.PropertySetter.setProperties(

at org.apache.log4j.config.PropertySetter.setProperties(

at org.apache.log4j.PropertyConfigurator.parseAppender(

at org.apache.log4j.PropertyConfigurator.parseCategory(

at org.apache.log4j.PropertyConfigurator.configureRootCategory(

at org.apache.log4j.PropertyConfigurator.doConfigure(

at org.apache.log4j.PropertyConfigurator.doConfigure(

at org.apache.log4j.helpers.OptionConverter.selectAndConfigure(

at org.apache.log4j.LogManager.<clinit>(

at org.apache.log4j.Logger.getLogger(

at com.businessobjects.publish_to_cr_com.AppLogic.initializeLogging(

at com.businessobjects.publish_to_cr_com.AppLogic.<init>(

at com.businessobjects.publish_to_cr_com.Main.main(

Failed to acquire upload lock.

Can anyone please asist?

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2 Answers

  • Best Answer
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    Former Member
    May 10, 2011 at 03:04 PM

    Is there a proxy involved with your network connection?

    If so, there will be a need to edit the configuration file to add the proxy information.

    C:\Program Files (x86)\Business Objects\Publish to\Publish_to_crystalreports_com.config

    1. Remove the '#' character to uncomment the lines

    2. You will need to update the settings as appropriate

    3. PROXY_SET controls whether the proxy settings are actually used (use true or false).




    1. If your proxy server requires authentication then you can use the

    2. following properties to supply the user name and password

    3. Note the "
      " for domain accounts



    1. Used to determine how many uploads are allowed to at any one time.

    2. Currently the server only allows 10 concurrent logons for each user

    3. so this value should be less than 10 but greater than 0.


    #The proxy name should be entered as a fully qualified domain name.

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    Former Member
    May 10, 2011 at 02:45 PM


    I moved your question to the correct forum - [SAP BusinessObjects BI OnDemand|SAP BusinessObjects BI OnDemand;. You may also be able to submit your question via email to "SAP_ondemandsupport_crdcom @" (remove the extra spaces).


    Dan Kelleher

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