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DS Job Fails with Print All Trace Logs turned on

Hey all,

I have a Realtime DS 12.2 job which uses a global address cleanse and a few query transforms. If I add a data cleanse transform to the job it fails but does not provide any errors in the log. it only has:

16105 4008583808 VAL-030910 5/10/2011 8:08:11 AM |Session RT_Job_DQ_CR_Address_Cleanse_Match

16105 4008583808 VAL-030910 5/10/2011 8:08:11 AM Transform <PEP_CUST_USARegulatoryNonCertified_AddressCleanse>:Option Error(Option:

16105 4008583808 VAL-030910 5/10/2011 8:08:11 AM NON_CERTIFIED_OPTIONS/DISABLE_CERTIFICATION): PSFORM 3553 will not be generated because some Non-Certified options are enabled.

16105 1100020032 DQX-058306 5/10/2011 8:08:14 AM |Session RT_Job_DQ_CR_Address_Cleanse_Match|Data flow DF_CR_Address_Cleanse_Match|Transform PEP_Cust_EnglishNorthAmerica_DataCleanse

16105 1100020032 DQX-058306 5/10/2011 8:08:14 AM Transform <PEP_Cust_EnglishNorthAmerica_DataCleanse>: Synchronizing the entire performance dictionary due to an unexpected

16105 1100020032 DQX-058306 5/10/2011 8:08:14 AM environment; this can be a time-consuming process.

Then if I Print All Trace Messages the error log looks like this:

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM |Session Copy_1_RT_Job_DQ_CR_Address_Cleanse_Match|Data flow Copy_1_DF_CR_Address_Cleanse_Match|Reader READ MESSAGE Input_Realtime_DQ_Adrs_Clean_Match_NS OUTPUT(Input_

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM XML parser failed: Error <An exception occurred! Type:TranscodingException, Message:Could not create a converter for encoding:

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM > at line <0>, char <0> in <<?xml version="1.0" encoding="utf-8"?>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM http://businessobjects.com/service/RT_Job_DQ_CR_Address_Cleanse_Match/input">

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <Record>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <Name1>JEDD</Name1>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <Address1>1 CASCADE PLAZA</Address1>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <Address2></Address2>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <City>AKROn</City>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <State>OHIO</State>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <PostalCode></PostalCode>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <Country></Country>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <StoreNum>321</StoreNum>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <POBox></POBox>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM <RequestSysID>CM</RequestSysID>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM </Record>

17487 1086335296 XML-240304 5/10/2011 8:13:50 AM </AddressCleanseMatchRequest>>, file <>.

17487 1086335296 XML-240307 5/10/2011 8:13:51 AM |Session Copy_1_RT_Job_DQ_CR_Address_Cleanse_Match|Data flow Copy_1_DF_CR_Address_Cleanse_Match|Reader READ MESSAGE Input_Realtime_DQ_Adrs_Clean_Match_NS OUTPUT(Input_

17487 1086335296 XML-240307 5/10/2011 8:13:51 AM XML parser failed: See previously displayed error message.

17487 1451250304 XML-240307 5/10/2011 8:14:01 AM |Session Copy_1_RT_Job_DQ_CR_Address_Cleanse_Match|Data flow Copy_1_DF_CR_Address_Cleanse_Match|Reader READ MESSAGE Input_Realtime_DQ_Adrs_Clean_Match_NS OUTPUT(Input_

17487 1451250304 XML-240307 5/10/2011 8:14:01 AM XML parser failed: See previously displayed error message.

Here is something that is really strange: If I drop the Datacleanse datastore, the job will finish. Except in cases where I leave the Print all trace messages turned on, then it will error with the same XML Parser error above.

Thanks for all help.

Ryan

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  • Posted on May 12, 2011 at 06:09 PM

    Turned out I had a global address engine with US engine enabled, and a US Addrss engine in the same job. It did not like that.

    I changed the global address engine to not handle US addresses, and it worked.

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