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User Mapping not fully available

Former Member
0 Kudos

Hi, each time i want to do a user mapping i have the following error:

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin

Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin

User Mapping not fully available..

Exception id: 09:43_09/11/04_0002_1358150

See the details for the exception ID in the log file

This is the message i have found at the server log:

#

#1.5#0008541F9918004D0000006E00000CF80003E872B1EAA51E#1100004239000#/System/Server#sap.com/irj#com.sap.portal.portal#Administrator#281####f126dea0324c11d98bd10008541f9918#PRT-Async 0##0#0#Error#1#com.sap.portal.portal#Java###Exception ID:09:43_09/11/04_0002_1358150

[EXCEPTION]

#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin

Component class : com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent

User : Administrator

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:376)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:389)

at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:534)

Caused by: com.sapportals.portal.prt.component.PortalComponentException: PortalComponentException

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:408)

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:137)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

... 7 more

Caused by: com.sap.security.api.umap.UserMappingNotAvailableException: User Mapping not fully available.

at com.sap.security.core.umap.imp.UserMappingDataImp.storeLogonData(UserMappingDataImp.java:545)

at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.saveLogonData(UserMappingDataModel.java:508)

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminDataModel.saveLogonData(UserMappingAdminDataModel.java:179)

at com.sapportals.portal.prt.component.usermanagement.UserMappingComponent.doHandleHTMLBEventSave(UserMappingComponent.java:157)

at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:231)

... 11 more

I have redeployed com.sap.security.usermapping.par.sda but nothing happens.

Someone knows how to solve this problem?

Thanks

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

I 've found the problem. I had not installed the SAP Java Cryptographic Toolkit but the value of UME property ume.usermapping.unsecure was set to TRUE (that's the reason of the message "User Mapping not fully available"). When i changed it to FALSE it started to work.

Former Member
0 Kudos

Hello Pablo,

Do you know where I can download the "SAP JAVA Cryptographic Toolkit"?

I've tried to download it from service.sap.com/download under-> "Download SAP Cryptographic Software" but it seems that it's not in there.

Thanks in advanced,

Kobi.