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Former Member
May 10, 2011 at 08:19 AM

SDKRuntimeException while accessing IInfoObject associated IRemoteFile

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Hi All,

I'm getting SDKRuntimeException while trying to retrieve files associated with scheduled instance of a report. This code was running perfectly fine when hosted on another web server few months back. Now this war is hosted on BO WebLogic server.

I have checked and restarted FRS and CMS servers. Still the issue persistsu2026 please help.

Code:-

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IRemoteFile file = (IRemoteFile)item.getFiles().get(0);

Exception:-

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com.crystaldecisions.sdk.exception.SDKRuntimeException$UnexpectedCause: An unexpected error has occured. The exception originally thrown was: Server Output% not found or server may be down
	at com.crystaldecisions.sdk.occa.infostore.internal.g.a(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.get(Unknown Source)
	at com.citi.bocc.CBOPearlHelper.getProgramOutput(CBOPearlHelper.java:392)
	at com.citi.bocc.CBOPearlHelper.runProgram(CBOPearlHelper.java:242)
	at com.citi.bocc.CPLServlet.service(CPLServlet.java:90)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
	at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
	at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3498)
	at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
	at weblogic.security.service.SecurityManager.runAs(Unknown Source)
	at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
	at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
	at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
	at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
	at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server Output% not found or server may be down
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down
detail:Server Output% not found or server may be down
The exception originally thrown was com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down and had the following message: Server Output% not found or server may be down
	at com.crystaldecisions.sdk.exception.SDKException.map(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.h.<init>(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryFactory.makeOCCA(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.a(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.if(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.byte(Unknown Source)
	... 18 more
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down
	at com.crystaldecisions.enterprise.ocaframework.j.find(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.k.buildClusterInfo(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.aa.for(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.for(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.p.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(Unknown Source)