Skip to Content
author's profile photo Former Member
Former Member

SDKRuntimeException while accessing IInfoObject associated IRemoteFile

Hi All,

I'm getting SDKRuntimeException while trying to retrieve files associated with scheduled instance of a report. This code was running perfectly fine when hosted on another web server few months back. Now this war is hosted on BO WebLogic server.

I have checked and restarted FRS and CMS servers. Still the issue persistsu2026 please help.

Code:-

-


IRemoteFile file = (IRemoteFile)item.getFiles().get(0);

Exception:-

-


com.crystaldecisions.sdk.exception.SDKRuntimeException$UnexpectedCause: An unexpected error has occured. The exception originally thrown was: Server Output% not found or server may be down
	at com.crystaldecisions.sdk.occa.infostore.internal.g.a(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.get(Unknown Source)
	at com.citi.bocc.CBOPearlHelper.getProgramOutput(CBOPearlHelper.java:392)
	at com.citi.bocc.CBOPearlHelper.runProgram(CBOPearlHelper.java:242)
	at com.citi.bocc.CPLServlet.service(CPLServlet.java:90)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
	at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
	at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:175)
	at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3498)
	at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
	at weblogic.security.service.SecurityManager.runAs(Unknown Source)
	at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
	at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
	at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
	at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
	at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Server Output% not found or server may be down
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down
detail:Server Output% not found or server may be down
The exception originally thrown was com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down and had the following message: Server Output% not found or server may be down
	at com.crystaldecisions.sdk.exception.SDKException.map(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.h.<init>(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryFactory.makeOCCA(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.a(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.if(Unknown Source)
	at com.crystaldecisions.sdk.occa.infostore.internal.g.byte(Unknown Source)
	... 18 more
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$NotFoundInDirectory: Server Output% not found or server may be down
	at com.crystaldecisions.enterprise.ocaframework.j.find(Unknown Source)
	at com.crystaldecisions.sdk.occa.filerepository.internal.k.buildClusterInfo(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.aa.for(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.for(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.o.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.p.a(Unknown Source)
	at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(Unknown Source)

Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 10, 2011 at 10:35 AM

    hi Anu,

    Are you able to login to the Java InfoView and open the report ...?

    Thanks,

    Sree

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 10, 2011 at 04:34 PM

    The error that you are seeing makes me think there is a firewall issue between the app server and the output file repository server.

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member

      thanks for the reply.

      I tired to run the program, as a thick client from desktop (login, schedule a program object, and access the program object associated file for console). To my surprise the program executed fine and printed the PO console. But when executed from WAR file (deployed on weblogic which hosts CmcApp.war,AnalyticalReporting.ear etc) the SDK exception is thrown while accessing PO associated file.

      CMS and FRS are running on same system. All i could find from weblogic server logs is another exception

      <May 8, 2011 5:07:58 PM EDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'bobjpsenterprise' due to error weblogic.management.DeploymentException: Exception occured while downloading files.
      weblogic.management.DeploymentException: Exception occured while downloading files
      	at weblogic.deploy.internal.targetserver.datamanagement.AppDataUpdate.doDownload(AppDataUpdate.java:43)
      	at weblogic.deploy.internal.targetserver.datamanagement.DataUpdate.download(DataUpdate.java:56)
      	at weblogic.deploy.internal.targetserver.datamanagement.Data.prepareDataUpdate(Data.java:97)
      	at weblogic.deploy.internal.targetserver.BasicDeployment.prepareDataUpdate(BasicDeployment.java:682)
      	at weblogic.deploy.internal.targetserver.BasicDeployment.stageFilesForStatic(BasicDeployment.java:725)
      	Truncated. see log file for complete stacktrace
      java.net.ConnectException: Tried all: 1 addresses, but could not connect over HTTPS to server: aaaaaaaaaa.bbb.cccccc.ddd port: 34641
      	at weblogic.net.http.HttpsClient.openServer(HttpsClient.java:284)
      	at weblogic.net.http.HttpsClient.openServer(HttpsClient.java:502)
      	at weblogic.net.http.HttpsClient.New(HttpsClient.java:566)
      	at weblogic.net.http.HttpsURLConnection.connect(HttpsURLConnection.java:242)
      	at weblogic.deploy.service.datatransferhandlers.HttpDataTransferHandler.getDataAsStream(HttpDataTransferHandler.java:75)
      	Truncated. see log file for complete stacktrace

      How to debug this, if this issue is related to firewall?

      Edited by: Anu Cherian on May 11, 2011 11:52 AM

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.