Error : Apache tomcat 5.5 not starting with windows server 2003 32 bits

[Former Member]

I can not start Tomcat 5.5 installed and deployed from the Business Objects BI Edge 3.1.

BO installs normally, but Tomcat does not start.

I tried to start tomcat from the control panel -> administrative tools -> services. But also not start.

You receive the following message: Windows could start in Apache Tomcat 5.5.20 on the local computer.

The log is:

06/05/2011 10:22:37 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 10:22:37 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 10:22:37 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 10:28:42 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 10:28:42 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 10:28:42 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 10:30:40 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 10:30:40 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 10:30:40 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 13:43:16 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 13:43:16 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 13:43:16 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 13:43:20 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 13:43:20 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 13:43:20 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 13:53:58 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 13:53:58 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 13:53:58 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 14:00:16 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 14:00:16 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 14:00:16 http://prunsrv.c 1179 error ServiceStart returned 2

06/05/2011 14:00:45 http://409 javajni.c error Failed CreateJavaVM

06/05/2011 14:00:45 http://930 prunsrv.c error Failed initializing java C: \ Program Files \ Business Objects \ Tomcat55 \ bin \ bootstrap.jar; C: \ Program Files \ Business Objects \ javasdk \ lib \ tools.jar

06/05/2011 14:00:45 http://prunsrv.c 1179 error ServiceStart returned 2

Help me, what should I do?

[Former Member]

thanks for helping me!

Edited by: andreia.lopes on May 10, 2011 4:09 PM

[Former Member]

hi

By default the BO install tomcat with:

Initial memory pool: 0 and

Maximum memory pool: 1024

I changed the settings in the Tomcat to:

Tomcat -> Tomcat configuration -> java>

Initial memory pool: 128 and

Maximum memory pool: 256

Then I accessed services.msc and start the Apache Tomcat.

[former_member136842]

Hi,

are all Environment variables set from the Tomcat?

Maybe you consider re- installing EDGE.

Regards

-Seb.