Return /Credit Note - It doesn't create a JE

[Former Member]

Hello experts,

I realized that when you create a Return or Credit Note to another warehouse where the product has not been there yet, it doesn't create any JE.

This could seriously impact the item cost valuation from then owards.

Do you have any workaround?

Thanks

[Former Member · Accepted solution]

Hi,

The return or credit note must be to original warehouse. You can then doing a transfer. Make sure you assign item cost first to new warehouse if you use standard cost.

Thanks,

Gordon

[Former Member · Accepted solution]

Hello Gordon,

We use moving average.

But physically our return warehouse is in another location. So take it back to the original warehouse and then doing a transfer is an extra step....

Thanks

[Former Member · Accepted solution]

It is a necessary extra step. Actually, this return is indeed return + transfer from system point of view. The actual business process omit one transaction.

[Former Member · Accepted solution]

OK. Probably a warning should be placed to prevent this situation to happend without noticing it.

Thanks

[Former Member]

Hello,

I think company have someworng setting (1.Item issue without item Cost) as true in company detail form or client specific.

so whenever user make delivery document no account entries will be hit so simillar when user will make return based on delivery document then again no account entries will be hit in JE.

And for Credit note you should me more expalination .

Thanks

Manvendra Singh Niranjan