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default language is still english for Chinese Tags

Dec 14, 2016 at 08:20 AM

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Hello,

This is page for Chinese tags:

http://www.sap.com/china/community.html

But if we click any hyperlink and go into the Chinese tag, the default language is always English. In order to get the Chinese blogs and questions, we have to click the checkbox 'simplified chinese' every time.

This is strange, users might not notice the checkbox and might think why there is no any Chinese documents under the Chinese tags.

It will be clearer if the checkbox is checked by default when we go into language specific tags.

Best Regards, Corrine

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4 Answers

Catherine LaCroix
Jan 03, 2017 at 04:55 PM
1

HI Corrine,

Thanks for your input. I'll take this to the team for review to see if we can adjust it in any way.

Catherine

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Hello Catherine,

Got it. Thank you very much.

Best Regards, Corrine

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Catherine LaCroix
Jan 05, 2017 at 10:51 PM
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Hi Corrine,

Is the main issue that you have to select "simplified Chinese" or that the default is English?

Also, can you please share a screenshot of what you see when you have to click the checkbox 'simplified Chinese'?

Thanks,

Catherine

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Corrine Guan
Jan 06, 2017 at 06:49 AM
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Hello Catherine,

here is the detailed steps:

1. if we open the url http://www.sap.com/china/community.html, there are several chinese tags. Click one of them:

2. It will navigate into chinese tag. But all english questions and blogs are also listed.

3. In order to see chinese questions and blogs, we have to expand the 'language' , and check then check 'simplified chinese' --> the expectation is: the languages are expanded automatically and 'simplified chinese' is checked by default.


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Catherine LaCroix
Jan 10, 2017 at 07:18 PM
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Hi Corrine,

I'm sorry to report that there doesn't seem to be a way around this at the moment.

We are working on developing further in the new year and I'll keep this issue in mind.

Catherine

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Hello Catherine,

Thank you for your information anyway. Looking forward to it in the future.

Best Regards, Corrine

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