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Former Member

F4 help returns a blank pop up

Hi,

Version ECC 6.0 IDES, Window 2003, Oracle 10g

Whenever I place a cursor in any field and press F4 help, the resulting pop up, is blank.

At the bottom of the pop up it says "so many entries found" but doesn't show the actual entries.

Using SAPgui 710, patched it to level 20, but the problem still persists.

For eg, in transaction rz10, if press F4 with the cursor in profile field, I get popup which is blank,

but lists the number of entries.

Regards,

VV

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2 Answers

  • Posted on May 06, 2011 at 09:32 AM

    Hello,

    Check the table DDSHPVAL50 for the users that have problems with search help.

    The cause could be related with a personal value list that is corrupt.

    You could remove the entries for the users from this table.

    881048 - F4 Help: Unicode conversion for table DDSHPVAL50

    Also, there is a known issue with SAPKB70019. Please implement the advanced correction number 732160 in the following note;

    1319466 - F4 help:Value transport between coll./elementary search help

    Hope it helps resolve the issue.

    Regards,

    Rafa

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  • author's profile photo Former Member
    Former Member
    Posted on May 10, 2011 at 06:02 AM

    Hi,

    Will you please check the following website...It may be help you to solve the issue.

    http://help.sap.com/saphelp_utilities472/helpdata/en/a5/3eca044ac011d1894e0000e829fbbd/content.htm

    Regards

    Bhuban

    RKFL

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