License server address requested periodically

[Former Member]

Hi experts,

I'm running SAP 2007 SP01 PL07.

There is one server named 'SAP-01' on a virtual machine with the DB and the license manager.

Another server named 'TSE-01' on a virtual machine with TSE.

Each server is closed at night for backup reasons.

With 'SAP B1 service manager' on SAP-01 and with the licence manager form, I fixed SAP-01:30000 as License server address (I've tried with the IP address instead of SAP-01 with no change).

Each morning, on 'TSE-01', the first connected user have to enter the license server address with the proposal of localhost:30000.

The next connection must be OK. But later, the license server address vanished again.

No problem with the last ran DB.

Best regards,

Francis

[Former Member]

Hi Francis.......

Please check the TOA NT Service in client PC. Go To Services and check the service it should be started......

Regards,

Rahul

[Former Member]

Connection details from client to server are stored in the user profile. This issue could be caused by a corrupt user profile, or by insufficient permissions on the client for users to save the profiles - this is often the problem on terminal servers.

Check the SAP notes for the location the client stores the profiles & make sure the users are able to write to that location