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Former Member
May 05, 2011 at 11:05 AM

Can't change application from login box


Hi all.

Just wondering if anyone has seen this (quite bizarre) problem before.

Basically, when users login to BPC, they select their AppSet and application and connect fine.

However, if they need to change application whilst they are working, they click on the application name in the action box (when shown as a text list - not drop-down boxes) and it opens the connection box (correctly).

They then change the application name in the bottom box to the one that they need, but it does nothing when they press OK.

If they click the "Connection Wizard" button on the box and then just hit "OK" to reconnect to the same server, it works.

Also, if they change the action pane to Point-of-View (drop-down boxes), they can hit the drop-down and select the required application with no problems whatsoever.

For info, the users are running Excel 2010 (v14.0.5128,5000) through a Terminal Services Session, connecting to BPC 7.5 SP4

Thanks for reading.