I am looking for documentation on all of the following PC-UI based BSP applications in CRM 4.0. The information I am specifically looking for is how to enhance/extend these applications.
On my project we have elected to use the following applications.
1. CRMD_CASE - Case Management
2. COMM_BUPAR - Business Partner (General)
3. CRMD_BUS2000126 - Activity Management
4. CRMD_BUS2000112 - Service Contracts
5. IC WebClient.
All these application are BSP applications delivered by SAP and have been developed using the PC-UI framework.
Any pointers in the right direction is highly appreciated.
Thanks in advance