Dear EXPERTS,
I have an requirement to change the SUPPORT TEAM Business partner number from the back end.
I have identified the table CRMD_ORDER_INDEX in which the field PFT_16 is the support team BP. and i wrote a update query
SELECT guid "OBJECT_ID
INTO TABLE it_guid
FROM crmd_orderadm_h
WHERE object_id IN s_type.
IF sy-subrc = 0.
SELECT *
INTO CORRESPONDING FIELDS OF TABLE it_crmd_order_index
FROM crmd_order_index
FOR ALL ENTRIES IN it_guid
WHERE HEADER = it_guid-guid AND
ITEM = it_guid-guid AND
PFT_16 = 'X' .
ENDIF.
IF it_crmd_order_index IS NOT INITIAL.
lOOP AT it_crmd_order_index INTO wa_crmd_order_index.
wa_crmd_order_index-PARTNER_NO = '00000000244'.
APPEND wa_crmd_order_index TO it_crmd_order_index1.
ENDLOOP.
UPDATE crmd_order_index FROM TABLE it_crmd_order_index1.
this is actually updating the table of the support team but when i open the ticket after updating in CRM_DNO_MONITOR the support team is the same before i have update.
Updation in the CRM_ORDER_TABLE is sucessfull if i check in the table is different.
Please suggest how to change the support team from the report.
Regards,
Umesh
Personal information removed
Thanks in advance.
Edited by: Matt on Jun 8, 2011 11:19 AM