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author's profile photo Former Member
Former Member

issue in service PO

Hi,

One of my user creates the service PO in AC01(N1319) in that under INTERNAL WORK Tab see gives the data CONVERSATION 1 EA => 30 Minute ,and when we are viewing AC03 Display service she can't able to find the same data Under INTERNAL WORK CONVERSATION also its showing as 0 EA => 0 Minute and MY doubt is whethre we need to create the condition record for this N1319 A AND N1319C.Kindly suggest me how to proceed further.

Thanks,

karthi

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 05, 2011 at 11:55 PM

    Hi,

    Please check the service category selected

    Check the Config settings for which service category which fields are allowed under

    Spro>MM>Ext.Service Mgmt>Service Master>Define organizational status for service management

    Thanks

    Diwakar

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  • author's profile photo Former Member
    Former Member
    Posted on May 06, 2011 at 04:38 AM

    Hi,

    If you can enter the values in AC01 and saved properly,then you will be able to see in display mode through AC03.

    I do not see any issue why you are not able to see data under Net work tab in service master.You can maintain service condition through Txn ML33.

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