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Former Member

issue in service PO

Posted on May 05, 2011 at 10:03 AM 15 Views

Hi,

One of my user creates the service PO in AC01(N1319) in that under INTERNAL WORK Tab see gives the data CONVERSATION 1 EA => 30 Minute ,and when we are viewing AC03 Display service she can't able to find the same data Under INTERNAL WORK CONVERSATION also its showing as 0 EA => 0 Minute and MY doubt is whethre we need to create the condition record for this N1319 A AND N1319C.Kindly suggest me how to proceed further.

Thanks,

karthi

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 05, 2011 at 11:55 PM
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    Hi,

    Please check the service category selected

    Check the Config settings for which service category which fields are allowed under

    Spro>MM>Ext.Service Mgmt>Service Master>Define organizational status for service management

    Thanks

    Diwakar

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  • author's profile photo Former Member
    Former Member
    Posted on May 06, 2011 at 04:38 AM
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    Hi,

    If you can enter the values in AC01 and saved properly,then you will be able to see in display mode through AC03.

    I do not see any issue why you are not able to see data under Net work tab in service master.You can maintain service condition through Txn ML33.

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