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Former Member

pernr locked in display mode for personal data

Hi,

In my company we have an ESS project to let employees update their personal data by them selves.

We use ESS 1.41 on EP 7.01 connected to ECC6 EHP4.

All the project configuration and design is finished but when testing on the quality system, we discovered a big problem which prevents us to go live on production : The employee pernr is locked (SM12 in ECC6) as soon as the employee displays his data.

I mean before pressing the "modify" button.

Our HR team consider that this is a major problem, for exemple, which could prevent to run the payroll job.

We spoke with SAP about this major flaw and they told us that they don't consider this as a bug...

If you use personal data ESS in your company, how do you deal with this locked pernr problem ?

Regards,

Olivier

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3 Answers

  • Best Answer
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    Former Member
    Posted on May 04, 2011 at 02:46 PM

    Hi Oliver,

    Itu2019s the standard feature of SAP, we have been using for years and have not encountered any issues.

    Itu2019s not only with Personal data, even with other Personal information applications like bank, addr etc. While accessing these applications if you try to go and access the pernr from PA30, we canu2019t access the PA30 for that employee, we can access info only from PA20.

    Did you practically encounter the failure of the payroll program? Try to replicate the scenario and check it if itu2019s really failing. I think in practical we might not encounter this situation as the background job would be scheduled in night times, so mostly no one would be there online on portal at that time.

    Regards

    Yugandhar Reddy

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    • Former Member

      Hi Reddy,

      Yes, we have tested the locks with PA30 and PA20 and of course found the same result.

      Yes, it is the standard SAP feature but we call it a bug. Why would there be a modify button if, in fact, there is no display only mode ? Sapgui transactions lock data only in update mode.

      Our HR consultants did experiment problems when trying running a payroll program.

      They consider it would be a major problem for us because, if the main monthly payroll runs at night, there are a lot of smaller payroll runs during the working hours.

      We heard about an other SAP ESS customer who decided to shutdown ESS when running the payroll program. This was decided as unacceptable by the HR team.

      Regards,

      Olivier

  • Posted on May 04, 2011 at 06:10 PM

    display in ESS is equivalent to PA30 and it will definately show a lock in SM12 for this even if you are only viewing the

    details of your personal data, a user has to move out of this iview before navigating to different iview to prevent locking errors as in your case, unfortunately this cant be avoided!

    You need to run the report HFIUCPL0 to unlock employee sessions before running payroll, many customers follow this

    FYI

    This is the Personal information. Whenever you are in this service

    it is not a display service. So it will lead to this error

    You have to ensure no update of personal information is done

    during payroll process.

    It is normal behaviour for ESS to lock records when editing them

    It is also normal behaviour for Payroll to lock records

    Every actvity applies a lock until the operation is completed

    This lock prevents other activities accessing the item

    This is done to preserve data consistency

    Just prior to payroll - schedule

    downtime, email all ESS users, take down J2EE and run payroll

    check also in SM04 and Perfviewer UserOverview, SM12/SM13

    to ensure all locks and user sessions have ended

    (before and after taking down Portal)

    Because ESS is delivered to allow employees to maintain

    data no display only functionality is available in the standard

    for whole services

    You can use the report HFIUCPL0 for unlocking employees

    as well. Please go through the documentation of this report

    Edited by: Siddharth Rajora on May 4, 2011 8:19 PM

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  • Posted on May 05, 2011 at 03:11 PM

    Of course you can have a call with SAP, But this is the way it is designed and ESS is not meant to mimic PA20 or pa30

    You need to use report HFIUCPL0 ,

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    • i m aware of it and we already indicated this to your Development team long ago, They will consider this in EHP6 i hear

      Anyhow, if you search the forum, you ll see you are not the only one being effected.

      I informed you the way it works and of course if i had a workaround i would gladly shared it with you.

      i gave the report to you which many customers uses to circumvent this.

      PS: You dont have to get personal if you are not getting the answer you are looking for, Please be professional in your comments if you cant say anything useful its better to refrain yourself.

      Edited by: Siddharth Rajora on May 5, 2011 7:28 PM