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Why is CRM customizing never at one place?

Hi All,

I am a new CRM consultant . I seriously feel that any kind of configuration/customizing is never at one place in CRM.More often than not, its done in SAP GUI via spro and then again in WEB UI. I understand that web ui came later , and by that time a lot of customizing was done via spro. But still its very difficult at times to make configurations in spro and then again in web ui. Atleast it should be in one place for userfriendliness, I feel!!!!!!!

Regards,

Aneesh

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2 Answers

  • Posted on May 04, 2011 at 10:16 AM

    Hi Aneesh,

    what sort of configuration/customizing are you doing in WebUI?

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  • Posted on May 04, 2011 at 01:01 PM

    Most of customization is done in spro. In web ui you mainly customize just the visual output of screens.

    And also development is done in sap gui. Only AET is supported on web ui.

    Regards.

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