coupon specific discounts are not coming in the sales order

[Former Member]

Hello Experts,

I have created a internal coupon campaign and assigned discounts to the campaign. We used condition type 1202 to assign the discount values in the campaign.

In the sales order when i enter the coupon id system fetching the corresponding campaign ID. But , sales order is not fetching the discount condition types mentioned in the campaign.

Below are the configurations i made.

1) Copied the condition type 1202 to ZCUI.

2) Assign this condition type to the condition maintenance group (1200) and keep the condition table as SAP12000

3) Maintain this condition type to the pricing procedure and assign pricing procedure to the Sales order transaction type.

4) In the campaign i have maintained the values for the condition type . -- Sales org, distri channel. divison, Product , discount value

5) I even verified that CNDCRMPRSAP12000 has the records for this campaign.

Now the question is do i need to do any customization in Campaign determination. I am not using TPM and it is a simple coupon campaign.

Please suggest me , your help is highly appreciated.

Regards,

Deeps.

[Former Member]

Not sure if it works, may be you can check this

- is your condition type 1202's calculation type field has been defined as "percentage"?

- the pricing procedure that you are using, does it contain the corresponding condition type 1202 for discount amount?

- Has the pricing procedure been maintained for your org data in "Determine Pricing Procedure" in spro-> CRM-> Basic Functions -> Pricing -> Determing Pricing Procedure

Please check this.

Edited by: Harsh Singal on May 4, 2011 5:53 AM

[Former Member]

Hi Singal.

Thanks for replying. Yes the pricing determination has been maintained. But the condition record is not coming in the Sales order.

Regards,

Deeps.

[Former Member]

- The source system is CRM system or R/3 system?

- The Calculation type has been maintained to percentage ? As you are assigning the discount as 5%, so it is very important to maintaing the calculation type as "percentage"

There have been issues if the source is R/3 system. Please check the same.

Edited by: Harsh Singal on May 4, 2011 1:26 PM

Edited by: Harsh Singal on May 4, 2011 1:29 PM