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author's profile photo Former Member
Former Member

Message send _Notification

Hi

when a notification is created in plant , the message generated is wrongly sent to X User. Now we want to send message to new user

How to check and change it

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3 Answers

  • Posted on May 03, 2011 at 05:28 AM

    Hi

    i think workflow is activated, consult with your technical team they can able to resolve

    regards

    thyagarajan

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  • author's profile photo Former Member
    Former Member
    Posted on May 03, 2011 at 03:29 PM

    Hi,

    What you are describing is not the standard processing.

    Fore sure, whether workflow has been activated, wheter a user-exit as been implemented to send messages (using function module SO_NEW_DOCUMENT_ATT_SEND_API1 for example)

    Philippe

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  • Posted on May 06, 2011 at 08:10 AM

    Hi

    If workflow is activated then please check the rule with you technical team and condition to triger the workflow (Workcenter , plant)

    In tr OOCU_RESP you have to assign the agent (user ) to receive the message , so please check with techincal team may be a worng agent is assigned to in oocu_resp .

    Shail

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