Dashboard Analytic Server issue

[peter_hvisc]

Hello All,

we are supporting BO XI 3.1 SP3 and we forced issue with Dashboard Analytic Server which was in starting status. After that as we were not monitored this process we received notice from customer that dashboards are not working for them.

As solution we restarted mentioned service. But as usualy customer want root cause so we are looking for note or official statement from SAP that it is going on common utilization bug or that it is working as designed that sometime the services are restarted by them selves.

Thank you in advance for your quick response.

Regards,

Peter

[IngoH]

Hi,

this forum is for the SAP BusinessObjects BI Solution architecture. I would suggest you post your questions into the SAP BusinessObjects Enterprise forum.

regards

Ingo Hilgefort

[peter_hvisc]

Hi Ingo,

thanks for you suggestion but at the beggining I created this thread in Java - SAP BusinessObjects Enterprise, SAP BusinessObjects Edge, SAP Crystal Reports Server forum to the SAP BusinessObjects BI Solution Architecture forum where it is more appropriate.

So my question is how to find the right place where to post my question?

Thank you for your effort and in case of any related queries please let me know.

Regards,

Peter Hvisc

Here is the original email which I has received:

Dear Peter Hvisc,

Please note that your thread was moved from the Java - SAP BusinessObjects Enterprise, SAP BusinessObjects Edge, SAP Crystal Reports Server forum to the SAP BusinessObjects BI Solution Architecture forum where it is more appropriate.

Best Regards,

The SAP CN Forum Moderators

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[IngoH]

Hi Peter,

the right place is always related to the product that you are asking about.

The dasboard anlytic servers are part of SAP BusinessObjects Enterprise and therefore you should put your entry into the SAP BusinessObjects Enterprise forum.

regards

Ingo Hilgefort