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author's profile photo Former Member
Former Member

deadline configuration

Hi,

I am working on SRM 7.0 and have a requirment where in once the SC is with the approver we have to send a deadline notification after 5 days and have to keep sending it until he approves. Please can you suggest me how to get it implemented. I have idea to do in 5.0 but here i am unsure.

Need to know how to set the deadline time as 5 working days and how to implement the loop so that the mail triggers every 5 days until approval happens. can you give me a demo or steps to configure it.

regards

Anand.

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    author's profile photo Former Member
    Former Member
    Posted on May 09, 2011 at 07:18 PM

    Hi,

    If I understood you requirement properly, Here what you need to do..

    Step 1 : Configure the Dead Line for Business Object BUS2121 (Under Cross-Application Basic Settings -> Event and Event Schema for Alert management)

    Step 2 (Optional) : If you want to calculate your dead line according to some business scenarios or through any Z-tables you may need to use BADI :/SAPSRM/BD_WF_DEADLINES

    Dead Line Mechanism : Before we go to step three let discuss about deadline mechanism in SRM 7.0

    According to configuration the control will change the normal work Item to Dead attained work Item, means if a normal work Item turned to dead line attained work item, we can able to see that particular work item under Deadline Messages folder in SAP SRM Inbox.

    Step 3: We need to develop a report to send consequence emails to Work Item owner at some frequency (Which is not available in standards)..

    Details About Report Program : Depends up on how you need your remainder email, for example if youu2019re looking for something like offline approval type then, you need to create HTML embedded report program..

    This program needs to scheduled as background job which will reads all the deadline attained work item and send out notification at regular frequency (Based on your business requirement)..

    Thanks!!

    Bharath

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  • Posted on May 02, 2011 at 05:15 PM

    In SRM 7.0 Process controlled worklfow, you can trigger deadline mail once with below configuration.

    SRM Server---cross applicaiton basic settings ---Event and Event schema for Alert management..

    Please configure and let me know..

    One more thing..If you require every day, you can create a report which sends email daily upto Approver responds..

    Balaji.T.

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  • Posted on May 05, 2011 at 11:55 PM

    Hello,

    One of these events should be enough to configure this:

    WF_APPR_LATEST_END

    WF_APPR_LATEST_START

    Regards,

    Ricardo

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