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Crystal 2008 freezes/unresponsive when selecting an OLE DB Data Source

I am running into the following issue that forces kill the Crystal application to recover.

The issue occurs when a new report is created through an OLE DB data source. I am using an OLE DB provided by Data Direct. The application freezes if there are 13 available data sources. The operation that causes the freeze is clicking on the data source's drop down of the connection window. The drop down should display the 13 data sources, instead the entire Crystal application becomes unresponsive.

What happens between Crystal and the OLE DB Provider when Crystal requests for the data sources? Have anybody seen a similar behavior? Anybody can offer ideas on how to troubleshoot this so I can find out who is responsible for the locking the application: Crystal or the OLE DB Provider?

Thanks in advance,

Iris.

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1 Answer

  • Posted on May 01, 2011 at 02:38 PM

    Hi Iris,

    What version of DD Drivers are you using, 5.1 or 5.3?

    What patch level of CR are you on, click on Help.. About...?

    What DB are you using?

    Thank you

    Don

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