Item become inactive in billing-credit for return

[Former Member]

Hi,

I had created

Return sales

Return delivery

Credit for return

I have order related billing in return sales order I have net values in order

But when I create credit note for return then values become ZERO and condition shows YELLOW light, when i go condition detail then it shows INACTIVE-DOCUMENT ITEM IS INACTIVE

Where as I had run same scenario in sand box client it's working fine,so I CROSS check settings for

Sales document.item ctegory,pricing procedure,billing document and copy controll

Everything is same, but I am not understanding why production behave diffrent manar.

Kindly suggest anything I am missing, as due to month end closing I have to close this today itself.

kapil

[Former Member]

Closed

[jpfriends079]

Hello Kapil,

I believe you might have checked:

your billing doc type (VOFA) the billing doc type used is not active for statistical in general control section.

If so then, kindly check userexits for billing.

- USEREXIT_FILL_VBRK_VBRP

- USEREXIT_PRICING_PREPARE_TKOMK

- USEREXIT_PRICING_PREPARE_TKOMP

- USEREXIT_PRICING_COPY

If that is not the case then do check SAP Note 217009 - Condition exclusion for group conditions

I hope this might assist you.

Thanks & Regards

JP

[Lakshmipathi]

Since you had confirmed that the configuration settings are in line with production, I am not sure what to suggest.

May be you can ensure the following:-

a) billing block is removed in the return order

b) in IMG, once you click Define Pricing By Item Category, you have maintained X under "Pricing" for your return item category

c) no user exit is applied

d) execute the program RV80HGEN which will correct all the routines

thanks

G. Lakshmipathi

[Former Member]

Hi,

As only difference is that

in development under item detail tab >> Pricing data

Statist.value - Syetm will copy item value to header total

Where as in production

No cumulation - Values can not be use statistical

I am not understand why system is setting this indicator - X

If it determine blank then my problem will solve,

This configue in item category detail I had made it blank but from where this indicator is flowing in billing document I am not getting idea.

kapil

[Lakshmipathi]

Also please check in VOV7 in development client, for your return item category whether you have maintained "X" for the field "Statistical Value".

thanks

G. Lakshmipathi

[Former Member]

Hi All,

Thanks for your valuable time and replay

As due to month close I have no time to check programs & user exits suggested by all of you.

Temporaraly I have resloved it through SE16N

Mentioned document number and remove X indicator

Then went back to VF02 and updated price and released to accounting.

Thanks all

kapil