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SubContracting process for the customer repair

Hi Gurus,

We have a requirement to design the process of subcontracting for customer repair as below,

1. Repair sales order creation with two line items, one for return and other for GI

2. we does the GR in customer stock 653E to put part in customer stock

now here tricky things starts, our requirement is to have subcontracting process after this as we do not do repair but send to a vendor for repair.

so how do we configure subcontracting process to meet our below requirement,

1. Stock should remain customer owned

2. and if vendor consumes some component then what should be the process for subcontracting

3. how to receive repaired item again in customer own stock

Earliest responce is really highly appreciated.



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2 Answers

  • Posted on Apr 29, 2011 at 06:39 AM

    What's the process?

    I guess customer sends productA and they have to get productA after repair.

    Are you speaking about productA as component or do you receive compaonents from customer which are needed for the repair? Or do you have the compoenents and want to manage them in 'E' special stock segment.

    I think you can generate a PO with account assignment 'E" and item category 'L" from the SO. In this case you will receive the repaired product into SO stock.

    But in standard SAP you cannot manage the components in the sucontracting special stock segment ('O") and in the the SO special stock segment paralelly. You can use a separate storage location for this purpose as it is recommended in SAP onlin help.

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  • Posted on Apr 29, 2011 at 07:14 AM


    Following links for reference,


    - [Service Management - Repairs at Plant / Repair Order Processing|]

    - [Service Management - On-Site Service|]

    - [MRO - Major Repair with Customer Contract and Warranty Management|]

    Thanks & Regards


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    • Former Member Former Member

      Hello All,

      I am trying to achieve this process with single-level recursive BOM ( Component as a main material) but now issue is that while i am doing ME2O, stock is going from unrestricted whereas i want customer order stock to picked up instead.

      Do anybody knows how to issue customer order stock (E) with 541 to vendor thru transaction ME2O ?

      Quick response is really appreciated !!