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Former Member
Apr 28, 2011 at 12:15 PM

ESS Address iView issue

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Hello all,

I am facing problem with the address iview (for US country) of ESS. The telephone no. field is being displayed in the edit mode of the iview also the communication with 2 options. But in overview I am not able to see phone no. though value is present. I can see only Area code...

for e.g. Expected: Telephone no. <area code> <phone no.>

Current situation: Telephone no. <area code> blank

Same thing happens with Communication field. I can see F4 help, but not able to see Telephone no. fields at all in overview, whereas in Edit mode they are present.

Saw some posts suggesting some doc for resolving this. /thread/302943 [original link is broken] , /thread/393598 [original link is broken]

Personal information removed

I will greatly appreciate if anyone can take some time to tell me how to fix this.

We are on EP7 EHP1 SP3 and ESS 603 SP7

Thank you,

Amol.

Edited by: Matt on Jun 8, 2011 11:22 AM