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Former Member

Manage Competencies tool missing from Admin Center


We are just starting to work with competencies and all of the documentation we have indicates that they must be created in the "Manage Competencies" tool located under "Company Settings" in the Admin Center. This tool is missing for us and I double checked the role based permissions. I see a permission called "Competencies Portlet" under employee data but I'm not sure that is it or even where to access that. I even went to the extent of creating a new role with all permissions hoping it would appear. It still does not show up.

Has this tool moved or can anyone provide suggestions as to where this tool is or why to might be disabled.



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1 Answer

  • Dec 21, 2016 at 03:43 PM

    1) Did you insure the correct module(s) is active via Provisioning?

    2) Did you insure correct auth. given? (looking above, you kinda did but not really)

    I highly suggest you work with your certified consultant(s) to track this down for you. They will have access to the information for you (and the Partner Portal) and can best direct you. I can't really help much without seeing what your set up looks like.

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