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Former Member
Apr 27, 2011 at 10:18 AM

Workitem remains in inbox even after execution


Hi all,

I am facing a problem with the removal of workitem from the inbox. I have searched the net and found that this problem has been faced before by people but I could not get any solution to this.

I have a workitem in the inbox. I click it and execute it. After completion when I return to the inbox, the workitem is still displayed there. A single refresh of the inbox also doesn't work. I need to log off and log on again to the portal in order to see the refreshed list in my inbox.

But the workitem doesn't get removed from the inbox as soon as it is completed. I can even click the same workitem second time and see the same screen again - but this is not reauired as the work is already done.

It seems to be due to some time delay between the synchronization of the ESS and the database.

If anyone has solved this issue before please tell me how I can remove the workitem from my UWL inbox as soon as it is completed.

Points are sure to be awarded for good answers.