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Apr 27, 2011 at 09:37 AM

How to email out when change equipment status to Disabled



The requirement is when user change equipment status to Disabled by rich POD component "Change Equipment Status", system needs to send email to inform that the equipment status is changed to Disabled, user need to take some actions to handle it.

I test to set a ReasonCode with an Event Type which config to send out email.

It works if I place a sfc hold with the setting ReasonCode.

But it did not work if change equipment status with the setting ReasonCode by rich POD.

Please advise how to do it.