Error : Subscreen not found when an item is added in the shopping cart

[Former Member]

Hi all,

I click on a catalog and select an item to create a shopping cart. When I click on submit requisition, I am getting the following error on the screen.

What does this mean? This is for a specific catalog whereas others are working fine.

Error:

The URL http://amln434:8000/sap/bc/gui/sap/its/bbpsc01/ was not called due to an error.

Note

The following error text was processed in the system ED1 : Subscreen not found

The error occurred on the application server amln434_ED1_00 and in the work process 1 .

The termination type was: ABORT_MESSAGE_STATE

The ABAP call stack was:

SYSTEM-EXIT of program SAPLBBP_SC_UI_ITS

[jason_boggans]

Hi,

What release of SRM are you using? If SRM 7.0 then the URL called is incorrect, ITS is no longer used for SRM nor are service files, Abap WebDynpro is used to render the SRM screens.

Give us some more information on the error and check for corresponding short dump in ST22, also check that if you are using ITS that the service exists in SICF and is active.

Regards,

Jason