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Quantity Mismatched in Sales Order and it's corresponding Order's IDOC

Hi SAP experts,

In an ORDERS IDOC, conversion is done from EACH'S to CASES. ( INBOUND PROCESS, Message type - ORDERS, Basic type - ORDERS04 )

For e.g.: In a Sales Order, If 432 EACH'S are placed, it will be converted into 36 CASES in the IDOC (Here 1 Case = 12 Each's)

But in Sales Order it shows as 36 EACH'S (which is wrong) and In the IDOC it shows as 36 CASES (which is correct)

The Conversion has been done correctly from Each's to Cases. But don't know how this problem occurred for this document alone.

It should be 432 Each's in the Sales Order, Instead of 36 Each's...!!!

This problem is for only one Document number dated on ' 28th March 2011 '. It's working correctly again till date without any problem.

any idea to solve this single error guys?

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Edited by: Thomas Zloch on Apr 26, 2011 8:21 PM - urgency normalized

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  • Best Answer
    Posted on Apr 27, 2011 at 02:33 PM


    Check what is the unit of measurement for this material in sales data.

    But you can change data with userexit, see Note 753153 - FAQ: Customer-functions in IDOC_INPUT_ORDERS

    In this note you have this option:

    "Which customer-function can be used to change or complete the data

    coming from the IDOC, for example the sales organisation data ?

    o EXIT_SAPLVEDA_001 -> include ZXVEDU03

    This function is called in INTERPRET_IDOC_ORDERS for each segment

    after moving and assigning the IDOC data to the sales tables."

    I hope this helps you



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    • Former Member Eduardo Hinojosa

      Hi Eduardo,

      Sorry for the delayed response.

      I was working on those for a couple of days. The logic we put in that seems to be working correctly and the issue is resolved. Thanks for your valuable suggestions regarding the same.

      Thanks & Regards,

      Mano vicraman PK

  • author's profile photo Former Member
    Former Member
    Posted on Apr 27, 2011 at 03:42 PM

    Hi Eduardo,

    Thanks for your response. It was helpful a bit.

    Hope you understood my problem exactly..!!

    The sales area UOM is in KG only.

    Also there is no need of going into user exits as this problem is for a single document number posted on 28th march 2011. All the other document number's after this and before this seems to be working fine without any problem.

    I just need to find out what has caused for this particular SO quantity to go wrong as 36 EACH'S instead of 432 EACH'S



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