Service Manager disabled after upgrade in 8.8

[Former Member]

Hi All,

After install PL15 in my SAP Business One 8.8 server, the Service Manager is some how disabled: I cannot select any of the existing services (backup, licence server, etc), since the "Service" drop down list is empty!

Before the upgrade, everything was working fine.

I also tried to run the Service Manager as "Run as administrator" but the problem persists.

I even tried to remove SAP Business One 8.8 and installed 8.81 but the problem continues (my system is a Windows 7 Professional).

Is there any solution for this problem?

Thanks all,

Manuel Dias

[kvbalakumar · Accepted solution]

Hi Manuel Dias,

Whether the services are listed in the system services or not?

In order to check goto Start --> Run --> type Services.msc

If SAP License manager and SAP related services are there, then try by starting from there.

If not, unistall the server tools,

Clear temp files

Clean the registry using third party tools like CCleaner, etc....

Install the server tools from the Setup file....

Hope this helps

Regards,

Bala

[Former Member · Accepted solution]

Hello Bala,

Yes, the services area installed when I run Services.msc.

The problem is that I want to access the backup and service licence configuration from within "SAP Business One Service Manager" and cannot do that, since no service exists in the drop down list "Service" inside "SAP Business One Service Manager".

I will try to unistall server tools, clear temp directory, clean registry and install it again.

Regards,

Manuel Dias

[Former Member · Accepted solution]

Try with user account control setting to never notify and windows firewall off

[Former Member]

Hi

I have same problem, let me know if anyone found solution?

Nilesh Shah

[former_member193686]

Hi nilesh,

As orlando said, follow this steps:

Create a new user in windows with administrator rights and logon to the system with this new user, check de service manager, if OK  go to the folder ...Users\ USERNAME \AppData\Local\SAP\SAP Business One and copy the file b1-current-user.xml to the same folder of the user who does not work.

the path could change according to the SO you are working in.

[Former Member]

Create a new user in windows with administrator rights and logon to the system with this new user, check de service manager, if OK go to the folder ...Users\ USERNAME \AppData\Local\SAP\SAP Business One and copy the file b1-current-user.xml to the same folder of the user who does not work

Edited by: Orlando Rodrigues on Apr 28, 2011 7:28 PM

[Former Member]

Hi Orlando Rodgrigues,

This works,

Thank You Very Much.

[Former Member]

HI

Have you installed the SAP Business one server with all components?

[Former Member]

Yes.

I've already made several upgrades and this problem has occured only twice.

Regards,

Manuel Dias