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Former Member
Apr 24, 2011 at 06:17 AM

Customer Dunning related problem

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Hello Experts

I have received a requirement from client for configuration of two level dunning (ie 14 & 35 days). I did the following configuration

(a) Defined the Dunning Area

(b) Defined the Dunning procedure in the following manner:

Dunning Interval in days - 1

No. of Dunning Levels - 2

Total Due items for Dunning - 0

Minimum Days arreas - 14

Line Item grace period - 14

Selected -> Standard transaction dunning

Under Dunning Level Tab

Days in Arrears - 14 & 35

We are not using interest & no penality charges.

Assigned the Dunning Test with the following combination

Letter 1 u2013

W_MHND-BUKRS = Company Name

W_MHND-MAHNN = 1

W_MHND_SMABER = Dunning Area

W_MHNK-MAHNA = u2018Dunning Procedureu2019

Letter 2 u2013

W_MHND-BUKRS = Company Name

W_MHND-MAHNN = 2

W_MHND_SMABER = Dunning Area

W_MHNK-MAHNA = u2018Dunning Procedureu2019

(c) Maintained the Dunning Area in customer master data -> Company code data -> Correspondance

(d) While carrying the dunning activtity through T.Code F150 -> All the activities are going smothly like Dunning selection completed, Dunning Print out completed and Sample Printout is completed.

However i could not see any updation in Dunning history and unable to take the print out

Kindly let me know, did i missed any steps in the configuration??

Regards

Anil