Dear all,
There is a problem with the definition of a workflow that I am facing.
Say I have a standard, straight workflow. At some point during this workflow, I would like to insert two (independent) stages of additional approvals that only need to be obtained based on specific role attributes.
These role attributes are a) business process = FI and b) a custom attribute that defines if a special training certificate is required for the user before obtaining the role (attribute name: "special_training").
How do I add these stages to the workflow?
My doubts are these:
- It is not possible to simply create a second workflow that is a copy of the standard workflow but includes these two extra stages because initators cannot be based on role attributes (correct?).
- If I add these stages to the main workflow and a request does not contain roles that match either business process = FI or special_training = yes, I will have a "approver not found at stage" situation.
- If I deal with the "approver not found at stage" situation with an escape route, the request will be forwarded to a later stage in the workflow (say, "security review"). This would be ok if there were only one "additional/optional" stage that may cause the "approver not found at stage" - but in my case, there are two. This means that if the request drops out of the workflow at the first of the two optional stages and is forwarded to a later stage, the second optional stage is skipped! This, of course, is undesirable.
Note that by far the majority of requests do not qualify for these "extra" approvals.
I hope my description makes some sense and someone has solved a similar issue before?
Happy Easter to everyone who cares about it and a great weekend to everyone else.
Thanks and cheers
Patrick