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Config guide to Job schedule management

Hi All

can any of you point me to a good config guide for Job Schedule Management - I am struggling with the integration into Service Desk.

If I make the changes per the IMG documentation (change Action profile on SLFN to SLFN0001_JR), I only have Job Request actions available.

When the support message was not created from a Job Request I want to have all actions available (as per SLFN0001_ADVANCED).

I have had a look through SDN and Help but can't find anything useful so far. Any pointers very welcome.



Edited by: Marina Walden on Apr 20, 2011 4:41 PM

Edited by: Marina Walden on Apr 20, 2011 4:42 PM

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  • Best Answer
    Posted on Apr 20, 2011 at 04:55 PM

    Hello Marina

    Here is a link to the Best Practice Guide for Job Schedule Management

    You would also be interested in visting the link

    (have a peek in the media library)

    I know these will help 😊



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    • Former Member Volker von Gloeden

      Hi Volker

      Thanks for the helpful answer - I think I was getting confused because the option to attach job documenation was not available with the SLFJ. But it seems tha this is automatically attached - therefore no requirement for the action item.

      thanks again - I think i have moved one step forward on my job management configuration journey.



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