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Former Member
Apr 20, 2011 at 03:23 PM

Query cannot get refreshed (connection via universe)

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Hello experts,

I have a dashboard that retrieves data from a universe (.unx) via a query. The first time I load the dashboard, the data is retrieved and reflected in my pie chart.

In the query settings, I have set the refresh property to: every 6 seconds. So, 6 seconds after displaying the dashboard, it should refresh the data. However, the refresh doesn't work and the data in the pie chart disappears after 6 seconds. Just to test, I have played with the settings so that the data gets refreshed whenever the value of a cell changes; same result. When the value of the cell changes, the re-querying of the data fails.

What could cause this? The initial load is successful but the refreshes after fail.

I have installed flash player debugger but it didn't give me any errors.

Regards,

Guven.