GRMG setting up auto reaction alert

Hi,

I have done all the setup of the scenario's in txn GRMG and they start successfully. In rz20 i wanted to assign the auto email alert if anyone fails. i have created an RFC to test the connection to a PI web dispatcher and assigned it to a scenario to test the web dispatcher availability of a remote PI system and assigned an auto alert in RZ20. I intentionally fail the RFC connection to the Web disp and eventually it turns red but no email gets generated. If i manually trigger the auto alert in RZ20 by activating the maintenance then it does generate an email and that comes to my outlook inbox. all the config is done in client 000.

Does anyone know where i have gone wrong?

thanks

Mani