POP UP is not coming for Partner selection in WEB UI (Service Request)

[Former Member]

Hi,

I am working on Service Request right now. I have entered the customer number which has multiple bill to party's. But, on entering the customer number, the system is not displaying popup for Bill To Party. It is filling the first partner as default.

I have checked the partner determination which is used for sales order as well. However, for sales order the popup is coming.

I am not able to understand why the same config is working for sales order, and not working for Service Request.

Could you please help, where I need to check, and how I need to resolve this.

Thanks,

Sandeep

[Former Member]

Hi,

in the partner determination procedure check for bill-to-party if the field "Select. limit" is set to 0.

**********

Defines how many partners must be found, for this partner function, for

a selection list to be displayed in the transaction during partner

determination

**********

If this is set you should create an OSS message.

Kind regards

Manfred