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Early watch report - Status as it is in Solution manager

Dear All,

I have configure early watch report in solution manager.

1. I have created new service for our production server.

2. click on newly created service

3. Press button "call Service Data Control Center"

4 System ask for prodction password.

5 now SDCCN's screen of production server open.

6. Create a new task "Refresh sessions" with selecting "Now" option.

7. Start a New task is created.

8. Task is complited successfuly but sessio data not transmited to solution manager.

I have also tried with "Start service processing. But still service is in "wait for session data". This status remains same as newly created service.

Request you to please suggest solution

Thanks in advance,

Nirav

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  • Best Answer
    Posted on Apr 14, 2011 at 02:25 PM

    Hello,

    When you press call Service Data Control Center, is it that there is a red flag for the EWA and when you click it you get that button? This means the EWA is scheduled in Solman, but on the managed system there is an issue with the SDCCN EWA task or the *_BACK RFC.

    First, the Maintenance Package task is what should be schedyuled daily. It will 1 Refresh the service defintions regularly and aslo perform a refresh sessions task. You should not be scheduling the refresh session task ( unless you want to send to SAP or a second Solution Manager sytem).

    The refresh session task will create an EWA task, and you did not mention this task was created from the refresh session task.

    If the EWA task is not created on the satellite once the refresh session is run, then there was no session. This would indicate an error in SMSY defintions, such as the installation number there does not maych the actual installation number, as a for instance.

    SDCCN task logs have to be looked at as they may have errors inside, but the task has a green check.

    Also visit http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=228262728

    Regards,

    Paul

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    • Hello Nirav,

      I am glad to have solved your problem by stating earlier to check the Installation number in SMSY is the same as on the system.

      You did that and got your report. So, you really should have closed this thread, and opened a new question.

      How do you restrict EWA for being sent to SAP....TA solman_ewa_admin and uncheck the Send EWA to SAP check box.

      This way no EWA data will be sent to SAP. There will be a check box for the Solution and each system in the solution.

      Now I have answered your second question.

      You are welcome.

      Please open a new post for further questions, you may want to review rules of engagement.

      Regards,

      Paul

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