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Internet Sales (CRM - ISA) upgrade to v. 7

hi Experts,

Has anyone upgraded ISA application to the latest version 7 ? or can any expert knows what is the difference ?

- Does the Frames in .jsp pages gone ?

- shopping cart change ?

- looks change ?

- functionality changes ?

we have B2B and B2C , we have heavily customized these application for our requirements. now we are at the stage we need to upgrade and we don t have any visibility to the latest version.

is there any where i can find notes ?

any help will be appreciated and rewarded ..



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  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Apr 15, 2011 at 08:20 AM

    The Release Notes for the version of the CRM 7.0 SP will have the list of changes included in the new new version. It is very elaborate and you can sift through this note to locate any changes made to any specific files you may be interested in.

    In SAP Service Marketplace,, navigate to SAP Solutions --> SAP Customer Relationship Management (SAP CRM)

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  • Posted on Apr 14, 2011 at 02:31 PM

    Hi Mitul,

    I don't know the differences yet but I can give you one piece of advice.

    If you are planning on going to an Enhancement pack you will need to go to Version 7.0 if you want any support from SAP.

    We had an issue with our B2B application not being able to find the shopping cart after we patched our ERP system to EHP4 and SAP wouldn't even troubleshoot until we moved to ISA 7.0. Luckily this issue came up on our Developer Workplace install early on in our patch process, so we have time to go to 7.0.

    We just started the process of moving to 7.0, so I will try and update this thread when I know more information.

    The only thing that our developer has noticed so far is that NWDI is not just recommended anymore it is required.

    Thank you,


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  • Posted on Apr 15, 2011 at 03:51 PM

    Hi Mitul,

    You can get these two guides:

    SAP E-Commerce 7.0 Dev. and Extension Guide: Tutorial

    SAP E-Commerce 7.0 Development and Extension Guide

    At []

    Click on "SAP Business Suite Applications" -> SAP CRM 7.0 -> Operate

    Thank you,


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    • Former Member Neil Hoff


      we use Subversion as well. Some others use GIT.

      We have an ant build script to prepare the releases from subversion and then we use SDM for deployment. We use TRAC for issue / ticket management as it is good and simple enough and ties in nicely with subversion to clearly link source code changes to individual tickets.

      Have a look at the blog posts here /people/kalle.pokkinen/blog as there might be some things there which might be of use to you.



  • Posted on Jul 22, 2014 at 01:11 PM

    Hi Guys,

    May be very late to post something on this post. One of the project in our company is moving from 5.0 to 7.0, now my question is WCEM and Hybris being in place dose SAP still supports the SAP CRM ISA 7.0 or WebChannel 7.0?? for moving to WCEM will it require additional licensing cost ?



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