Send message in HTML format from Service Desk

[Former Member]

Dear All,

I have configure Service Desk in Solution Manager 7 EHP1 (ABAP+JAVA Stack).

I am able to send the message to end user in case of change status from "New" to "In process" in PDF or TEXT format.

I want to send same in HTML with link just like SAP Support message we are getting in our inbox.

How to do that?

Thanks in advance,

Nirav

[Former Member · Accepted solution]

Hello Nirav,

Its not that easy, take a look a this excellent blog /people/riccardo.escher/blog/2009/10/09/pep-up-your-charm--part-3-turn-cinderella-pdf-mails-into-prettyusefull-ones

Hope that helps,

Federico

[Former Member]

hi,

Go to scot (TRN) may be you issue wl solve