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Early Watch Health Check

Hi Folks,

Does nayone know how to configure the Early Watch Health Check on Solution Manager?

tks

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2 Answers

  • Apr 11, 2011 at 07:51 PM

    Hello,

    The EW health check is a service which is usually delivered by a consultant as a remote service. It is not generated automatically like the EWA report. It's many times used to focus on specific problems which occur in the system and could not be resolved in an easy way.

    You can anyway create a session on DSWP -> Service Plan -> Self Delivered services and take a look at the session workbench to have an idea about it, but I'm not sure that there is a document explaining how to perform it.

    Regards,

    Daniel.

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  • Apr 11, 2011 at 11:00 PM

    Hello,

    The first step is to ensure that the EarlyWatch Alert reports are generting for anh/all systems you wish to run the EWC on.

    The you could run TA DSWP > Service Plan > Self Delivered Services

    Then click the create button and select ' Self Service Earlywatch Health Check"

    Click Create again, then confirm. Then it is going to schedule an SDCCN task on the satellite system to collect the data.

    You can force it, but it can take a day. Once the data is colleacted in the service session is availabkle to be processed.

    Please see the following link.

    https://websmp205.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700007586952002E

    So it should not really require much in the way of configuration....what are you having trouble configuring.

    As I mentioned you really need to have the regualr EWA working, or you can't expect the EWC to work, so if there is a problem generating the EWA Reports, you will have a problem generating th EWA Health Check. If that is being produced okay, then can you select the service in DSWP as mentioned above? If you can is the SDCCN tks on the managed system failing?

    There really is not much configuration, so can you be more specific in what you mean?

    Regards,

    Paul

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    • Hello,

      If you went through each manaul check and made the appropriate enties and clicked Done and then Save + Next open check, and the report still isn't generating, you may want to try Reseting and removing the Service Content and then run AGS_UPDATE

      to reload the service content. This may be worth a go.

      Regards,

      Paul