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Apr 08, 2011 at 11:26 PM

An error has occurred in the system "ECC" while copying the document

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Hello Experts,

When I'm creating service orders in CRM UI and saving them I'm receiving this error:

An error has occurred in the system "ECC" while copying the document

Details:

An error has occurred in the system "ECC" while copying the document

Message no. CRM_ORDER_MISC 020

Diagnosis

Errors have occurred while transferring the document into another system. Refer to the enclosed log to view the error messages.

Transmission log

Error occurred during determination of profitability segment (Notification E IAOM 025)

Profit center for CRM integration not found (Notification E KECRMPCA 001)

Error occurred during determination of profitability segment (Notification E IAOM 025)

Account assignment error in internal order K1153000004111 for position 2000000990/0000000020 (Notification E C( 321)

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Regarding to the account assignement, we developed a field to input Accounts IDS for WBS.

This field has a customization table related which allows to visualize in a dropdown list the allowed WBS ID per user according to the entries in the table.

Also, In the Service Order there is one status that triggers an action that creates a Sales Order in CRM that is replicated in ECC, but since I have this error Sales order is not being replicated in ECC.

Any ideas?

Kindly Regards,