B1ic - B1 8.81 PL01 500 error in Dashboard Widget

[Former Member]

Hello all expert,

In the B1 client, I see an error in opening the Dashboard Cockpit. I read all the troubleshoot guide and still cannot find a solution...

Im using 8.81 PL01 and the Integration Component and using company database SBODemoSG.

The B1iC is installed and I have tested the B1DI, JDBC & HAnyforXcelsius connections and both report successful connections.

The error message is like this:

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SAP B1iP detected an error:

Emitted HTTP-Code

500 - Internal Server Error

Internal Reason

Did not supply an appropriate user-ID integer (Param6):

Recommendation

Check for the correctness of your activity or environment or ask your system-administrator for further help.

tid

110408111437319156860A0102CA8969

Full Internal Error Message

com.sap.b1i.xcellerator.XcelleratorException: XCE001 Nested exception: com.sap.b1i.bizprocessor.BizProcException: BPE001 Nested exeption: java.lang.Exception: Did not supply an appropriate user-ID integer (Param6):

...

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---

I already stick on this error for several days.

Would any expert can help to handle this?

Thanks very much!

Regards,

Tim Hung

[former_member746980]

Hi,

I have successfully installed B1iC but on Dashboard it throws error:

SAP B1iP detected an error

Emitted HTTP code

500 Internal Server Error

....

if you have got through this error do reply,

need urgently.

Regards

Sonil

[iNDdM]

We have the same problem - SAP 881 on PL 08 with Hotfix1

SAP message too open - someone from SAP just did a webext with me but stll cant find the issue.

I am waiting for a reply from them that they promised - will update this thread if I get a useful solution.

Note: This was a system that was working with dahsboards - bu all of a sudden the DIProxy service refused to start. So we had to reinstall all - and have got all the services starting and connecting, but the dashboards now gives this error.

what we have is Windows Small Business server 2008 with SQL Server 2008 R2 on a named instance. All on the same local server. We have done all the good work such as making sure the instace name is specified etc etc ....

[Former Member]

Hello all

I resolved the issue by installing the patch 8.81 PL07

The dashboard works properly.

Please have a try!

[Former Member]

Hi Tim

I'm having the patch level bt still didn't able to resolve the issue...

Any help would be appreciated.

Thanks

[former_member746980]

hi Tim,

I have installed SAP B1 8.8 1 PL4 and while accessing the default dashboard 'service call' I am getting the same error as shown below :

-

---

SAP B1iP detected an error:

Emitted HTTP-Code

500 - Internal Server Error

Internal Reason

Did not supply an appropriate user-ID integer (Param6):

Recommendation

Check for the correctness of your activity or environment or ask your system-administrator for further help.

tid

110408111437319156860A0102CA8969

Full Internal Error Message

com.sap.b1i.xcellerator.XcelleratorException: XCE001 Nested exception: com.sap.b1i.bizprocessor.BizProcException: BPE001 Nested exeption: java.lang.Exception: Did not supply an appropriate user-ID integer (Param6):

____________________________________________________________________________________________________

Have you find any solution for this problem. This is really important.

Please reply ASAP with a definite solution.

________

Regards

Sonil

Edited by: sonilgarg on Jun 15, 2011 11:50 AM

[Trinidad]

Hi,

Please update to the latest B1 8.81 patch available in order to avoid already fixed problems.

If the problem persists please follow the B1iC troubleshooting guide.

If nothing before helps please create a message for support in parallel to that thread as issues need to be reported to SAP support so they can be fixed by development, SDN is only a collaboration network where we can share tips and recommendations but bugs need to be reported to SAP through our official channel.

Regards,

Trinidad.

[Former Member]

Hi, i have the same error.

Do you resolved this???

Thanks

[former_member307550]

hi sonil,

i've the same problem.

my version is 8.81 pl. 7

did you solve it?

thanks

[former_member746980]

hi,

sorry for late reply.

yes updated to SB0 8.81 PL05 resolved this error, now stuck into another :-(.

Now while connecting to integration services, it throws error : 'Microsoft Services not running'.

If anyone came across this issue and also has some solution please let me know

Thanks

Sonil.

[Former Member]

Upgraded to 8.81PL08 and still having the same error : Did not supply an appropriate user-ID integer (Param6)

Tried the suggestions in the troubleshooting guide, but no luck yet.

Did someone got this solved??

[Former Member]

I am having the same problem (I tried on 2 different PC's and the same problem on both of them, the two are running on SBO8.81 PL04).

Is there already a solution for this problem, because I cannot find it in the documentation you suggested?

[Trinidad]

Hi,

Did you tried to follow the new version of the troubleshooting guide? All recommendations are given there.

You can find the new version at:

Let me know

Regards,

Trinidad.

[Former Member]

Hi,

I tried to reinstall the 8.81 PL04 with B1ic

But now I come to a new error when I opening the Dashboard:

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The requested dashboard does not exist.

Dashboard:/ com.sap.b1.dashboards/0010000101.SAP_DASHBOARD_001.DAB001/default.html

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I already followed the admin guide and troubleshoot guide of B1ic...

Please kindly advice.

Regards,

Tim Hung

[Former Member]

Hi,

Try to log in to 'Integration Framework'. If you are in display SLD and thoroughly check your system. Click both buttons named 'Test...'. If everything looks good then try to check if your scenario and users (Admin and IPO) are in status active. If you still expecting problems then I would suggest to manually remove your system and then re-create it manually. Or just copy from existing and afterwards remove the old one. Of course you should take care of your 'Event Service' setup.

Hope this helps.

Best regards,

Radek

[Former Member]

Hi Tim,

Have you checked this: ?

Thanks,

Gordon

[Trinidad]

Hi,

If possible please upgrade your B1 to 8.81 PL04 (first B1 8.81 patch after GA) then install B1iC version going with from the begining (after deinstalling it) or upgrade your version.

Let us know if you still have the problem after upgrading.

Hope it helps,

Trinidad.

[Former Member]

Hi there,

Sorry to thread hijack, but I have just installed 8.81 Pl04 as well as the integration component. I have noticed that a lot of the complicated setup has been removed from 8.81 compared to 8.8. I enabled the widgets in General Settings, restarted all the services in windows services and logged back into SAP. Cannot connect to B1i server - remote server returned a 500 error.

I have tested the connections to the db and java and all seems to be good.

Any suggestions? I'm running Windows 7 Professional 32 bit - db is SQL server 2008 SP1

Thanks