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Server always needs to be specified on Sign-on to SAP B1

Posted on Apr 07, 2011 at 03:07 PM 144 Views

Two particular users have this issue. Every time they click on SAP B1 icon and enter user and password, message is issued stating that user or password is invalid. Eventually, the Choose Company window is display without any company databases listed. User then selects the server and can then select a databse and login using same user and password originally entered.

All other users when they login go to the last comapany database last accessed automatically.

SAP B1 is 2007A PL 15 and MS SQL 2005.

Can't see this scenarion listed anywhere in the Forum or in SAP B1 Notes.

Has anyone experienced the same issue? Is there a workaround?

Thanks.

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  • author's profile photo Former Member
    Former Member
    Posted on Apr 07, 2011 at 03:13 PM
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    What are the OS for these users?

    Thanks,

    Gordon

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    • Former Member Former Member
      Apr 08, 2011 at 03:51 PM

      Found this entry under the SAP B1 Login issues and will ask cstomer IT to follow-up.

      Influence 6: User privileges are not setup correctly

      Reason: Insufficient privileges in Windows

      After install/upgrade of SAP Business One or certain changes in the domain were made one or more users need to type always the SQL credentials 'sa' user and password.

      What to verify/check

      Check with the system administrator if the user has at least 'power user' privileges

      Check in the folder '%USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One' that you can add a file/create a new folder or change a text file.

      Resolution

      Check SAP Note

      1156461

      Ask the System Administrator to raise the privilege (or copy from another user that does not face the issue) for this user to the profile folders:

      '%USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One'

      Copy the profile files from another user's machine to the affected desktop and test it again.

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  • author's profile photo Former Member
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    Posted on Apr 18, 2011 at 09:43 AM
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    Delete folder SM_OBS_DLL and SAP Business One Log from %temp%. also delete SAP folder from Documents and Settings\user folder\Local Settings\Application Data and then run SAP client. it will again ask for License Server and will save the information

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